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Choose the size you wear in dress shoes – typically one size smaller than your sneakers.

Example: If you wear a size 42 in dress shoes and a size 43 in sneakers, select 42. Do you wear a half size in dress shoes (e.g. 42.5)? Round up to the next whole size (e.g. 43) for the best fit.

When trying them on: Keep in mind that our premium leather will naturally mold to your feet over time, ensuring a personalized and even more comfortable fit.

When the outsole shows signs of wear, take them to a qualified cobbler in your area.

Entrust your shoes to a skilled professional who has the expertise and necessary tools to carefully remove the old outsole and expertly attach the new one.

Give your KANREY shoes a second life.

Return them to us or a partner retailer and we’ll recycle them into new outsoles. A state-of-the-art facility turns them into high-quality materials, minimizing environmental impact and closing the loop on waste.

Want to return your shoes? Email us at hello@kanrey.com and receive a discount on your next pair – our way of saying thank you for supporting our mission.

You have the right to return your order within 14 calendar days from the date of receipt.

Conditions:

• Items must be unused and in their original packaging.
• Customers are responsible for return shipping costs.
• Refunds will be processed within 10 business days for Swiss orders and 14 business days for international orders

Returns must be initiated via hello@kanrey.com.